Deploying Ivanti Voice for Your Team

Ivanti Voice works out of the box; you can immediately run your call center with no customizations if you choose. In addition, you can customize Ivanti Voice to serve your team's unique needs. Customizations range from unique dial plans to custom, client-built applications within Ivanti Voice, to full integration with Ivanti's products.

Refer to the Ivanti Voice Deployment Process for an overview of the deployment process. SIP-Soft-Switch-Configuration.htm

Ivanti Voice Deployment Process

A detailed roadmap to deploying and configuring Ivanti Voice.

SIP Soft Switch Configuration

Configure your SIP Soft Switch component.

User Configuration

Create User profiles.

Voice Server Configuration

Configure your Ivanti Voice Server.

Contact Center Server Configuration

Configure the server for your Contact Center.

Voice Application Design

Build your own Voice applications within Ivanti Voice.

Voice Application Selection

Register and configure your custom Voice applications.

Configure Unified Messaging

Configure your UM server settings.

Configure Phones

Configure Ivanti Communicator and SIP-enabled desktop phones.